Last updated: October 20, 2025

At Panson, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

1. Data Controller
The controller responsible for your data is:

Panson Joieria

Email: info@pansonjoieria.com

 
2. Information We Collect
We may collect the following types of personal information:

Contact details: name, address, phone number, and email address.

Shipping and billing details: to process orders, returns, or communications.

Payment information: processed securely through external payment gateways (e.g., card or bank transfer).

Browsing data: such as IP address, device type, or pages visited, collected through cookies or similar technologies.

3. Purpose of Data Processing
 
We use your information to:

Manage orders, shipping, and returns.

Send you communications related to your purchases.

Provide customer support.

Improve your browsing experience on our website.

Comply with legal or tax obligations.

 
4. Legal Basis
 We process your data based on:

The performance of a contract (when you make a purchase).

 

Your consent (for example, when you subscribe to our newsletter).

 

Compliance with legal obligations.

 
5. Data Retention
We will retain your data only for as long as necessary to fulfill the purposes described or as required by applicable law.

6. Your Rights
You may exercise your rights to:

Access, correct, or delete your personal data.

Restrict or object to its processing.

Request data portability.

Withdraw your consent.

To exercise these rights, please contact us at suport@pansonjoieria.com indicating your request.

7. Security
We apply technical and organizational measures to protect your personal data from loss, unauthorized access, or misuse.

8. Cookies
We use cookies to improve user experience and analyze website usage. You can configure or reject cookies from your browser settings.

9. Changes
We may update this Privacy Policy from time to time. The current version will always be available on our website.